Products sold directly by jovialmum are purchased from authorised distributors. Some of the devices are covered under a manufacturer warranty. We also offer a standard 7-day return policy for eligible items in case you need to make a return. To return any items bought on jovialmum.com, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit.
Jovialmum.com delivers items purchased on the website across Nigeria. Delivery charge is dependent on your location within the country. Please see below the charges applicable to your location:
Lagos – N1000
State capitals and Major Cities – N1,500
Other locations – N3,000
Estimated Delivery Time.
Standard delivery time is 7 days however, this may vary by location and even product. Delivery time for products are usually indicated on the product detail page.
Same Day Delivery.
Same Day Delivery depends on the product ordered and the location for delivery.
As a marketplace, our sellers have the option of making deliveries via other reputable couriers or delivering your order to you themselves. We recommend you pre-pay to jovialmum.com (via Voguepay, GTPay, ATM or cash deposit/transfer) for your order in order to take advantage of our Buyer Protection Program. Read more here Jovial store policy. Some deliveries may be processed through reputed couriers (there is no added cost to this).
Warranty and Hidden Costs
There are no extra taxes, hidden costs or additional dispatch charges. The price mentioned on the website is the final price, what you see is what you pay. Our prices are all inclusive, all taxes are included with the list prices.
For now our delivery is within Nigeria. However, we are working towards international delivery options soon